At a regional level, directors manage their team and support staff, and maintain a close relationship with our principals to deliver a smooth handling of their claims. Our directors, who are all active senior experts, play an essential role in taking the pulse of the local market to ensure that our services meet the needs of the regional clients.
At a group level, Advanta’s Board of Directors consists of some of its regional directors. They are responsible for assembling a global strategy that carries out Advanta’s mission and realises its vision.
CEO
Business Interruption, ALOP / DSU, Banking, Financial Institutions
Profile
George co-founded Advanta Global Services in 2003 and served as Finance Director and Head of Forensic Accounting before becoming CEO in 2014. Previously, George had held management positions in leading forensic accounting and loss adjusting firms. In the course of his over 30-year career in claims George has led multidisciplinary teams engaged in the valuation and settlement of corporate losses in a wide range of industry sectors all over the world. He has specialised in Business Interruption and ALOP / DSU claims but also possesses experience in Fidelity, Products’ Liability, Bankers’ Blanket Bond and Financial Institutions.
Professional Qualifications
— BA (Hons) European Business Administration (ICADE Business School)
— Chartered Management Accountant (ACMA - Associate of the Chartered Institute of Management Accountants),
— Dip Marketing (ACIM - Associate of the Chartered Institute of Marketing)
Languages
— English
— Spanish
— French
— Italian
Executive Director
Construction/Erection with ALOP / DSU, Contractor’s Plant & Equipment, Industrial All Risks, Machinery Breakdown (Steam & Gas Turbines, Transformers, Generators, Boilers, etc.), Onshore Energy, Power Generation, Petrochemical Industry, Product Liability, Property, Risk Surveys / DSU Monitoring
othoma@advantaglobal.com
+44 (0) 792 194 8771
+49 170 472 9700
Profile
Oliver has 24 years’ experience in handling technical and/or complex losses across Africa, the Americas, Europe, the Middle- and Far-East. He specializes in handling CAR / EAR claims with associated DSU and is the team lead and Technical Director on numerous major ongoing infrastructure projects. He similarly handles claims in Power Generation, Onshore Energy, Mining and Industrial All Risks including Machinery Breakdown and CPE; whilst also having experience in major property claims. Before joining Advanta in 2005, he had gained valuable experience in working on high-profile losses related to tunnel collapses, major plant and machinery breakdown in the mining, petrochemical and energy sectors. Oliver has experience in handling major & complex losses, managing the interaction required between the insured parties, their broker, insurers/reinsurers, legal counsel and experts. He was the lead adjuster on one of the construction industry’s largest insurance losses to date.
Professional Qualifications
— BSc Eng (Elec - Mech) with specialisation in Mining
— MSc Eng (Operations Management)
Languages
— English
— German
— Afrikaans
— Conversant in Spanish
Executive Director
Onshore and Offshore Energy/ Natural Resources - Upstream and Downstream, Renewable Energy, Risk Management, Commercial Insurance, Property & Casualty
jdonald@advantaglobal.com
+44 (0) 749 681 6567
Profile
John Donald heads up our Global Energy offering as Global Energy Director. He has worked as an energy loss adjuster for over 30 years, initially in the Middle East before transferring to London in 1990. In recent years he acted as Managing Director and Chairman of The Energy & Natural Resources division of a major loss adjusting firm. He has wide international experience in the onshore and offshore energy markets. John has managed the adjustment of many complex energy claims throughout the world. He also has a wealth of experience in the adjustment of construction claims, hurricane-related losses, property damage, well control and OEE losses, Loss of Production Income (LOPI) and Business Interruption (BI). In his early career he worked at British Steel and on engineering projects in UK-based Petrochemical facilities.
Professional Qualifications
— City & Guilds Mechanical Engineering
— BTEC Mechanical Engineering
— Certified CII
Languages
— English
Executive Director
Oil & Gas, Petrochemical Industry, Industrial Risks Auditing, Business Interruption, Property, Liability
jmvarela@advantaglobal.com
+1 305 794 5643
+1 786 369 5151
Profile
Jose Miguel has 26 years’ experience in engineering, oil field production management and reservoir control, including 18 years in the loss adjusting profession in the United States, Latin America and the Caribbean. In addition, he has risk inspection experience, focused on energy facilities (power generation and Oil & Gas). Jose Miguel specialises on property damage business interruption and liability claims related to oil & gas and petrochemicals.
Professional Qualifications
— MBA with specialisation in Finance (Florida International University)
— BSc Eng (Petroleum) (Universidad Central de Venezuela)
— Reservoir Engineer (CIED-PDVSA: International Centre for Education and Development - Petróleos de Venezuela S.A.)
— Concentration in Petroleum Refining Economics (Colorado School of Mines)
— Concentration in Petroleum Economics (MIRBIS, Moscow International Higher Business School)
— FUEDI - ELAE (European Federation of Loss Adjusting Experts)
— ACA Accredited Claims Adjuster (Florida Department of Financial Services)
— Certified Fire Protection Inspector (NFPA - National Fire Protection Association)
— Thermography Training Certification (ITC - Infrared Training Center)
— Member of the Golden Key International Honour Society
Languages
— English
— Spanish
Director
Offshore Energy, Renewables, Marine, Engineering projects, Metallurgy, NDT
jnavas@advantaglobal.com
+44 (0) 207 702 4000
Profile
Jesús is a qualified Electrical Engineer with a PhD in Materials Engineering. He has extensive expertise in project and claims management, as well as experience leading international teams. With a strong technical background and strategic vision, he has successfully led complex engineering projects from design to commissioning. His experience includes managing and settling claims up to $450M, as well as playing a key role in floating wind turbine design by overseeing a €100M investment in a new mooring chain production facility. He has also expanded business operations by establishing new service offerings in Sweden for onshore and offshore inspections and risk assessments for major Oil & Gas and renewables clients, as well as opening new offshore market opportunities, including but not limited to Europe, APAC and across the Americas. Jesus holds industry certifications, including OPITO Offshore Safety Training and NDT Level II in Magnetic Particle Testing and Ultrasonic Testing. With a proven track record in handling large-scale projects, he is a valuable asset in the engineering and offshore sectors.
Professional Qualifications
— Bachelor’s degree in Industrial Engineer - Electric (UPV Industrial Engineers Technical School Bilbao)
— PhD Cum Laude in Engineering Metallurgy
— PhD Thesis of Heat treatment of Flash Butt Welding (ETSII Bilbao, Spain)
— UPV Industrial Engineers Technical School Bilbao - Materials Engineering
— Executive MBA Degree (ESEUNE Business School, Spain)
— International Executive Programme (Georgetown University)
— Executive Business Training (ESEUNE Business School, Beijing)
— OPITO Certification (Offshore Safety Induction & Emergency Training)
— NDT technician AEND (Certificate Level II - Magnetic Particle Testing and Ultrasonic Testing)
Languages
— English
— Spanish
— Basic Mandarin
Director
Industrial All Risks, Power and Energy Plants, Oil, Third Party Liability
aartopoulos@advantaglobal.com
+44 (0) 7947 918 801
+54 9 (11) 4143 4387
Profile
Andres has over 32 years’ experience in the insurance industry as an engineer and risk analyst. He started his career as a loss adjuster in 1998 working on claims related to large infrastructure projects across Latin America. Andres has also an extensive teaching experience in delivering advanced courses to insurance professionals. He specialises in industrial all risks, power and energy claims.
Professional Qualifications
— MBA (IAE - Business School, Universidad Austral)
— PgDip Engineering with specialisation in Industrial Hygiene and Safety (Universidad de Buenos Aires)
— BSc Eng (Industrial) (Universidad de Buenos Aires)
— SSN (Argentina National Insurance Commission - Registered Loss Adjuster)
Languages
— Spanish
— Conversant in English
Director Specialty
Specialty Lines (Political Violence War and Terrorism, General Specie including Jewelers’ Block, Fine Art, Cash-in-transit, Entertainment events and Contingency, Stock-through-Put, Financial Institutions, Commercial Crime, others); NAT CAT
abrown@advantaglobal.com
+44 (0) 780 388 6787
+44 (0) 207 702 4000
Profile
Andrew brings 35 years of experience in the insurance and reinsurance industry, with a strong track record in managing complex global claims across Specialty lines, including Fine Art, Financial Lines, Fidelity, Cyber, Specie, and Jewellers Block. His expertise also encompasses Natural Catastrophe events, large Property and Engineering/Construction risks, as well as a variety of liability claims. Having lived and worked extensively in Latin America, the Middle East, and Africa, Andrew offers deep cultural insight and is fluent in English, Spanish, and Portuguese. Based in London, he leads the Specialty Risks Division at Advanta, overseeing the management of complex and technical claims worldwide. His focus is on delivering tailored support and strategic value across a broad spectrum of specialist and niche market claims.
Professional Qualifications
— Bachelor of Arts (Hons) (University of Reading)
— ACII (Member of the Chartered Insurance Institute)br>
— FCILA (Fellow of the Chartered Institute of Loss Adjusters)
—DipMarSur – marine surveyor
Languages
— English
— Spanish
— Portuguese
Director – UK Property
UK Domestic and Commercial Property Claims including HNW, CAT and Major Loss Investigation
amedlicott@advantaglobal.com
+44 (0) 7525 901 186
Profile
Andrew has worked within the UK Insurance market for over 30 years, 25 of which have been as a Loss Adjuster for various companies. During this time, he has developed various skills in claims handling and investigation of claims, working with Composite Insurers, together with the Lloyds and Captive markets. He has experience of dealing with UK catastrophe work and also spent many months working in the Caribbean following Hurricane Dorian, managing numerous multimillion dollar losses. Andrew also spends time working as a client relationship manager for many clients and assists with the development of the UK business/CILA qualifications.
Professional Qualifications
— Diploma CII (Chartered Insurance Institute)
— Diploma CILA (Chartered Institute of Loss Adjusters)
Languages
— English
In addition to administrative and support staff in our offices, we have centralised teams to assist Group Directors and local offices in their strategies. These teams are key to coordinate group initiatives, centralising functions that are more efficiently handled by specialised teams, and allowing our offices to concentrate on their business.
Due to the multinational nature of our business, and the wide range of responsibilities, our teams are intrinsically multicultural and they are comprised of professionals with diverse backgrounds.
Business Relations Manager
Project management, Governance & Risk Management, Regulatory Compliance & Reporting, Stakeholders & Relationship Management
lmungapen@advantaglobal.com
+44 (0) 207 702 4000
Profile
Louise joined Advanta in March 2026 to enhance our global business development capability and strengthen strategic relationships with (re)insurance companies and insurance broking partners.
Before joining Advanta, she spent 15 years in claims leadership, operational management and business process outsourcing roles with Chubb and Allianz. She has led performance-driven initiatives across complex multinational organisations, building strong stakeholder relationships and driving effective cross-functional collaboration.
A Fellow of the Chartered Insurance Institute, Louise holds an honours degree in Financial Services and is a certified Six Sigma Green Belt.
Professional Qualifications
— Fellow of the Chartered Insurance Institute (FCII)
— BSc (Hons) in Financial Services – Upper Second Class
— Six Sigma Green Belt Certified
Languages
— English
Marketing Associate
Executive support, corporate communications, IT, office systems
abengoa@advantaglobal.com
+44 (0) 207 702 4000
Profile
Abie joined Advanta Global Services in 2025 as Marketing Officer, bringing over 30 years of international experience in corporate coordination, communications and organisational management.
She previously held senior roles within the Vicinay group, including Executive Assistant & Head of Communications at Vicinay Marine, where she combined executive support, corporate communications, and IT systems leadership. This breadth of experience gives her a structured, solutions-focused approach to marketing and business development.
She works effectively with colleagues and clients across our global network deploying her key skills to strengthen Advanta’s marketing and support the wider Business Development team.
Professional Qualifications
— Executive Secretariat (Almi Academy, Bilbao)
— Marketing and Sales Management Program
— Excel and Power BI for Business Intelligence
— AI for Marketing Program
— Talent Strategy Training Program
Languages
— English
— Spanish
— German
Client Liaison
-
gmartinez@advantaglobal.com
+44 (0) 207 702 4000
Profile
Gaby joined Advanta’s Business Development team in 2026, bringing with her a blend of legal training, marketing insight, and a genuine interest in the insurance claims sector. Her background includes experience at RPC and the Legal Advice Centre, where she developed strong commercial awareness, underpinned by the structured, detail-oriented approach you would expect from someone with a law degree.
Gaby works closely with colleagues and clients around the world to strengthen collaboration across teams and support business development initiatives. She plays a key role in raising awareness of Advanta’s services and clearly articulating our strengths and differentiation in the market.
Professional Qualifications
— LLB Business Law with International Foundation Programme (University of East London)
Languages
— English
— Spanish
HR & Compliance Manager
Finance, Human resources, Management Accounting, Compliance
pyin@advantaglobal.com
+44 (0) 796 013 7010
Profile
Pauline has gained her professional experience working internationally, both in the United Kingdom and in Taiwan. She has extensive business insight and has developed a wide-set of skills in finance, management and compliance. Pauline has been involved in all aspects of the group’s corporate compliance matters and works closely with our finance team in this area. She is also responsible for overseeing all HR matters for the team.
Professional Qualifications
— MSc in International Business (University of London, Birkbeck College, London)
— Diploma in International Business (International Trade Institute, Taiwan)
— Diploma in Tourist Industry Management (Ming Chuan College, Taiwan)
Languages
— English
— Mandarin
Finance Manager
Management Accounts
mdjeudjui@advantaglobal.com
Profile
Merlo is an experienced Accounting and Finance professional boasting over 5+ years of experience in many diverse sectors and industries in the UK with overseas offices. Merlo has a strong Corporate Finance understanding along with Financial reporting knowledge and strives to deliver company’s vision and mission statements through set targets from a financial reporting perspective. He also has experience in systems and processes implementation and the continuous improvement of existing processes.
Professional Qualifications
— CIMA (Management Level) Part Qualified
— CIMA Diploma in Management Accounting Operational Level)
— BSc Hons (Business Management Accounting - Brunel University)
— A Levels French, Accounting, Media and Maths - Coulsdon College)
Languages
— English
— French
— Bafang (Cameroonian dialect)
Operations Manager & Finance Controller
Finance, Accounting, Engineering projects
dchou@advantaglobal.com
+44 (0) 207 702 4000
Profile
David joined Advanta Global Services in 2025 as Operations & Finance Controller, bringing extensive finance and operational leadership experience.
He previously held senior roles at Companhia Brasileira de Amarras, including General Manager and Financial Controller, following earlier positions within international marine and engineering organisations. His background combines financial discipline with technical insight and commercial oversight.
At Advanta, David connects business operations and finance to drive consistent reporting, operational rigour, and process improvement across our global business. He plays a key role in ensuring teams remain organised, compliant, and focused on delivering high-quality client services.
David holds degrees in Business Administration and Industrial Engineering, alongside specialist qualifications in Portfolio Risk Management and Business Intelligence & Big Data
Professional Qualifications
— Bachelor’s Degree in Business Administration (Deusto Business School, Bilbao)
— Bachelor’s Degree in Industrial Engineering (Deusto University, Bilbao)
— Portfolio Risk Management Specialist (Instituto de Estudios Bursátiles, Madrid)
— Master of Business Intelligence and Big Data, Computer Systems Networking and Telecommunications (Universitat Oberta de Catalunya)
Languages
— English
— Spanish
— Portuguese
— Chinese
Billing & Collections
Management Accounts
mromero@advantaglobal.com
Profile
Maria has over 9 years’ experience managing her own company in the construction industry, providing her with a deep understanding of the different areas of a business and the issues that often arise both in accountancy and management. Having worked in the UK and Spain, she has also developed a multi-cultural approach to business and work environments. At Advanta, Maria utilises her skills to provide high-quality assistance to our Finance Department and also plays a key role in the implementation of our ERP system across the group.
Professional Qualifications
— Manual and Computerised Certified Bookkeeper (MICB - Member of the Institute of Certified Bookkeepers)
— Dip Accountancy and Taxation
Languages
— English
— Spanish
Accountant
Management Accounts
jnemunyte@advantaglobal.com
Profile
Jurate is a seasoned finance professional with over 10 years’ experience in accounting and administration. Prior to joining Advanta, she held various position of increasing responsibility, gaining extensive experience in the preparation of Management Accounts and financial reports, AR including credit control, AP, TAX returns and working with auditors. At Advanta, Jurate manages the accounts of various companies of the Group and is a key member of the teams working on strategic projects within the financial area.
Professional Qualifications
— BA (Hons) in Lithuanian Philology (Vilnius University)
Languages
— English
— Lithuanian
Accounts & Compliance
Accounting, Financial Modelling, Financial Analysis, Credit Control
eramos@advantaglobal.com
Profile
Elena has over 16 years of experience working in finance. Before joining Advanta she developed her accounting skills working as a Senior Consultant at one the Big Four firms. Thereafter, Elena joined a health insurance and healthcare company in Spain as a Strategy Analyst acquiring valuable experience in business modelling and analysis in the insurance sector. At Advanta, she is working in the Finance Department collaborating closely with our Group Finance Controller.
Professional Qualifications
— Bachelor of Business Administration (University of Navarra, Spain)
Languages
— Spanish
— English
— Italian
— Basic German
Collections
International Collections, Processes Improvement and Project Management
rbazzolo@advantaglobal.com
+44 (0) 749 410 4065
Profile
Ramiro has more than 10 years’ experience in Finance and Consultancy working for UK, European and international clients. During his career he has founded two companies and has been responsible for the improvement of international collections processes, reducing debt and increasing profit substantially. As a Consultant, he has been in charge of managing the entire merge process of companies and of improving customer services as well as internal reporting. Ramiro has recently joined Advanta’s team to improve the financial and operational processes by applying modern management models.
Professional Qualifications
— MBA with specialisation in Management Consulting (Grenoble Ecole de Management, GGSB Off Campus, London)
— BA (Honours) Marketing (John F. Kennedy University, Buenos Aires)
Languages
— English
— Spanish
— Portuguese
— Basic Italian
Accounts Payable
Operations
apovey@advantaglobal.com
Profile
Adele has over 20 years of experience in finance, sales, and customer service relationship management. Before joining Advanta she was a successful business-focused sales manager, with a strong foothold in hospitality. Throughout her career, she gained experience in relationship-building and staff development fields along with success in sales, revenue growth and recruitment management. As a high-energy, experienced individual, she will continue to work closely with managers and directors using her skills to develop and support internal operations.
Professional Qualifications
— MA Hospitality Management (University of West London)
— Postgraduate Diploma Tourism & Hospitality Management (University of West London)
— BA (Hons) Roman Philology: Spanish Language (St. Petersburg State University, Russia)
Languages
— English
— Russian
— Spanish